Claire Thomas

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  • Delivery Cost for Zafra Customers

    Agents should fill out this template when they want to create knowledge from a ticket. Title Subtitle about the article   Paragraph 1 This info doesn't exist on our HC!   Paragraph 2 This is more i...

  • What are your store hours?

    Our store is open from 10am to 6pm on Monday-Saturday. Please note that these hours may vary during holidays or special events. You can also check our website for the most up-to-date store hours.

  • Do you have a loyalty program or rewards program?

    Yes, we have a loyalty program that rewards our valued customers. By joining our loyalty program, you can earn points with each purchase and enjoy exclusive benefits, discounts, or special promotio...

  • Can I check product availability before visiting the store?

    Yes, you can check product availability by visiting our website or contacting our store directly. Our website may have a real-time inventory system that allows you to see if a specific product is i...

  • I have a problem with my eftpos machine

    In-vehicle payment systems The MTI in-vehicle payment system makes life easier for Drivers and Passengers. Security, convenience and safety are the cornerstones of our payment system, with Dr...

  • Can I request a price match if I find the same product for a lower price elsewhere?

    We strive to offer competitive prices, but if you find the same product at a lower price from a reputable retailer, we may consider price matching. Please provide proof of the lower price, such as ...

  • Are there any current promotions, discounts, or sales?

    We frequently run promotions, discounts, or sales on selected products. Stay updated by subscribing to our newsletter, following us on social media, or checking our website for the latest offers. Y...

  • Understanding Our Refund Policy: A Guide for Customers

    At ZenShop, we prioritize customer satisfaction above all else. We understand that sometimes a product may not meet your expectations or you may have a change of mind. That's why we have implemente...

  • Garment fitting issues

    Sometimes, Garments might be of the wrong size or labeled incorrectly. If you receive a garment that does not fit right. Please reach out to our support team. They will be happy to replace the item...

  • Hassle-Free Returns: Our Commitment to Customer Satisfaction

    At ZenShop, we strive to provide an exceptional shopping experience for our valued customers. We understand that occasionally, you may need to return a product, and we want to make the process as c...